Privacy Policy

Club Oasis Cabaret Showbar is operated by Loveday Entertainment Ltd, registered address: 42 Queensway, Caister-On-Sea, Norfolk, NR30 5AF.

This Privacy Policy governs the manner in which Loveday Entertainment Ltd collects, uses, maintains and discloses information collected from users (each, a "User") of the website ("Site"). This privacy policy applies to the Site and all products and services offered by Loveday Entertainment Ltd.

When we say 'we', 'us' or 'our' in this policy, we are referring to Loveday Entertainment Ltd. We are the data controller in respect of this website and the services described in this policy.

Loveday Entertainment Ltd is committed to protecting your privacy and maintaining the security of any personal data received from you. We strictly adhere to the requirements of the data protection legislation in the UK. The purpose of this statement is to explain to you what personal data we collect and how we may use it.

What Personal identification information we collect from you and why:

  • When you submit queries, compliments or complaints
    We will ask for your name, telephone number and email address so that we can identify you and discuss your enquiry with you. We will also ask for any other relevant information, such as further information about you, other members of your party. We will use this information to take your enquiry and respond appropriately to it.
  • When you subscribe to our newsletter
    When you subscribe to our email newsletter we will ask for your first name, surname and email address. You will then receive periodic emails that may include company news, updates, upcoming events, etc. If at any time you would like to unsubscribe from receiving future emails, you can do so by clicking the 'unsubscribe' link in the email or by contacting us via our Site
  • When providing a review/testimonial
    If you provide us with a review/testimonial we will ask for your name, email address, the county you live in and your review. Reviews are for promotional purposes and will be displayed on this website.
  • When entering our competitions
    We may from time to time run competitions and we will ask you for your name, date of birth and email address and telephone number. Depending on the nature of the competition and the prizes on offer, we may ask you for more information.
    Please read each competition's privacy notice before you enter, to find out exactly what personal data we will need from you and how we will use it.
  • When completing a survey
    We may from time to time run surveys, we will ask you for your name, email address and your answers to the questions. This information will be used to improve our services.
  • When performing at the club
    If you are performing at the club, we will ask you to provide your name, the act name, email address, telephone number an overview of your act and a photo. This information will be displayed on this site, posters, screens within the club, social media and possibly local events guides. Dependant on the method of payment we could potentially require your bank details.
  • CCTV Recordings
    We use CCTV to help keep our guests and staff safe, so your image may be recorded when you visit us. We display signs to tell you when CCTV is being used. If no incidents take place, the CCTV images will not be looked at before they are overwritten. However, if an incident occurs, we will review the CCTV images to see if they contain footage that relates to the incident.
  • In the event of an accident
    If you are unfortunate enough to be involved in an accident on our premises, we will ask for your name, address, phone number, age and any other details that relate to the accident, such as information about any relevant health conditions you have or any injuries or treatments you received.
  • If you are banned from visiting
    We don't ban people from our venue unless it's absolutely necessary to do so. Sometimes we have to impose a ban after serious anti-social, dangerous or criminal behaviour has taken place. If you are banned from our venue we will use your name, photos of you and any other personal data that we need to identify you and which we can use lawfully, to enable our staff to record and enforce the ban.
  • To verify your age.
    We are required by law to ensure we do not sell alcohol to anyone under the age of 18.
    If you are lucky enough to look under 25 we will ask for proof of your age before we serve you. Please don't be offended if one of our staff asks you for proof of your age, take it as a compliment.
    A photo-card driving license, passport, military ID or 'proof of age card' bearing the PASS hologram are all valid proof of age.
  • Membership Renewals
    We require your name, address, telephone number, your chalet/caravan number(s) and optionally your email address in order to send out your membership renewals and provide you with your passes.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We may use feedback you provide to improve our products and services.
  • To send you any one-off or recurring bills / invoices.
    We may use your provided information in order to supply you with any invoices / bills that require payment.

We will collect personal identification information from Users only if they voluntarily submit such information to us or grant permission to us to use it. Your personal information can be deleted at any time by contacting us.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information. This information is used for tracking and statistical purposes only.

Web browser cookies

Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

We may use cookies to enhance user experience and to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Please see our cookie policy for more information.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third-party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Requesting your Personal Data

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you, please email us.

Amending your Personal Data

If you believe that any information we have about you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Personal Data Misuse

In the unlikely event that you believe your information has been misused. Please contact us immediately by email with the reason(s) you believe why. We will seek to deal with your request without undue delay. Please note that we may keep a record of your communications to help us resolve any issues which you raise. We will in accordance with reporting procedures inform the Information Commissioner's Office (ICO) as required.

How long is your personal information retained by us?

Unless we explain otherwise to you, we'll hold your personal information based on the following criteria:

  • For as long as we have reasonable business needs, such as managing our relationship with you and managing our operations
  • For as long as we provide goods and/or services to you and then for as long as someone could bring a claim against us; and/or
  • Retention periods in line with legal and regulatory requirements or guidance.

What are your rights under data protection laws?

Here is a list of the rights that all individuals have under data protection laws. They don't apply in all circumstances. If you wish to use any of them, we'll explain at that time if they are engaged or not. The right of data portability is only relevant from May 2018.

  • The right to be informed about the processing of your personal information
  • The right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed
  • The right to object to processing of your personal information
  • The right to restrict processing of your personal information
  • The right to have your personal information erased (the "right to be forgotten")
  • The right to request access to your personal information and to obtain information about how we process it
  • The right to move, copy or transfer your personal information ("data portability")
  • Rights in relation to automated decision making which has a legal effect or otherwise significantly affects you
  • You have the right to complain to the Information Commissioner's Office which enforces data protection laws: You can contact us using the details below.

Changes to this privacy policy

Loveday Entertainment Ltd has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

This document was last updated on November 19, 2019